Warehouse Team Leader – Late Shift

Team Leader – Late Shift (Warehouse)

Overall Purpose of the Job

• Provide effective team leadership within a designated warehouse section and support daily operations, workload coordination, and achievement of business targets.
• Ensure operational efficiency, quality standards, and customer requirements are met.
• Support development of team members while fostering a strong safety culture.

Key Responsibilities (not limited to)

• Lead and support a team to meet operational and customer demand.
• Train, mentor, and guide warehouse staff within area of responsibility.
• Assist Management to ensure inventory accuracy and correct stock movement
• recording.
• Maintain accuracy and functionality of warehouse systems and equipment including scanners, printers and scales.
• Identify operational or system improvements and recommend solutions.
• Resolve issues within authority and escalate when necessary.
• Produce operational reports and productivity statistics as required on consumables, lunch breaks, overpicks, time and attendance.
• Review ways to reduce waste, idle time, and inefficiencies.
• Ensure machinery and equipment is maintained and fit for purpose.
• Ensure staff compliance with health, safety, environmental, and security standards.
• Maintain a clean, safe, and secure working environment.
• Support time, attendance, and people management processes.
• Communicate targets, priorities, and expectations to staff.
• Monitor performance and report progress to management.
• Liaise with customers, suppliers, and transport partners.
• Participate in stock takes, meetings, and training sessions.
• Comply with all company policies and procedures.

Minimum Requirements

• Grade 12 (or equivalent).
• Proven experience as a Team Leader or Supervisor in a warehouse environment.
• 1–2 years’ experience in a similar leadership role.
• Minimum of 2 years’ general warehouse experience.
• Computer literacy (Microsoft Office, SAP, Qwix or similar).
• Sound knowledge of Occupational Health and Safety regulations.
• Forklift certification (advantageous).

Skills and Competencies

• Strong leadership and people management skills.
• Excellent communication and interpersonal ability.
• High attention to detail with analytical and numerical skills.
• Problem-solving and decision-making capability.
• Ability to work under pressure in a fast-paced environment.
• Strong work ethic, initiative, and reliability.
• Customer-focused with service delivery mindset.
• Good planning, organisation, and time management skills.
• Risk awareness and commitment to safe work practices.