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Key Performance Areas
  • Accountable for the team in various branches
  • Builds and develops resources and environment to enable the team to achieve its desired objectives.
  • Looks after various operators in different departments
  • Responsible for the facilitation of a team’s outcome.
  • Facilitate the process of removing obstacles
  • Ensures that the team attends to customers, understands what matters to the customers and effectively delivers against those demands.
  • Ensure that the team takes ownership of every demand and provides customers with immediate responses.
  • Proactively conduct needs analyses at every customer interaction and identify sales opportunities and provide solutions accordingly.
  • Manage staff leave, hours of work, overtime and movement of staff to proactively source new business.
  • Coach upskills and support staff to achieve their individual and collective sales targets.
  • Put proactive sales plans and ensure that plans are clearly defined and the team is aligned and ensure swift execution and measure the output.
  • Manage staff overtime, Manage Fleet costs for vehicles used for proactive sales activities.
  • Ensure that the team produces the required financial outcomes by achieving the set sales targets.
  • Implement cost containment measures to closely manage business/operational expense such as stationery costs, maintenance and replacement of office equipment, office refreshments/groceries, etc. thereby preventing any wasteful expenditure in the branch
Process, Risk, Regulatory & Compliance
  • Ensure that the sales team adheres to the laid down processes and procedures at all times.
  • Ensure that the Staff Manual is made available to staff and that it is read and understood by all staff.
  • Ensure full compliance of all new business at origination.
  • National Diploma/NQF level 6 qualification in Business Studies or equivalent.
  • 3 / 5 years of sales experience from Banking or Financial Services environment, 3 of which must have been in the leadership role.
  • Report Writing, Computer Literacy, MS word, Excel, PowerPoint, Outlook
The successful applicant must
  • Be able to lead, motivate, and inspire the team to be engaged and committed to their job and be driven to achieve success.
  • Knowledge of banking services and what is being offered in the market.
  • Business acumen and business management skills
  • Have a drivers License

    • Job type: Permanent
    • Location: Durban
    • Date posted:
    • Pay:£- £ per hour