Insurance Claims Administrator
We are recruiting for an Insurance Claims Administrator, to be based at our office in Shrewsbury.
Our full-time working week consists of 36 hours, compressed into four days. The office operates Monday to Friday. Were also happy to consider part-time working arrangements for the right candidate.
The role
You will manage motor and property damage claims arising from the delivery of our services. Using our bespoke web-based management system, you will administer claims from the initial incident through to final resolution and closure.
You will work closely with Assured Operations teams, customers and third-party claimants, ensuring each claim is handled accurately, professionally and promptly.
The role will also include general business administration tasks, such as:
- Managing incoming and outgoing telephone calls
- Processing weekly worksheets
- Preparing correspondence and maintaining accurate records
- Completing routine data entry and document administration
- Building effective working relationships with colleagues and customers
- Supporting other administrative areas of the business when required
- Contributing positively as an active member of the wider office team
The successful candidate will have:
- Proven administration experience
- Excellent written and verbal communication skills
- Strong organisational skills
- The ability to manage competing priorities and meet deadlines
- Good negotiation and numerical skills
- Confidence using their own initiative
- The ability to work effectively as part of a team
- A professional, mature and solutions-focused approach
Previous experience of handling insurance claims would be advantageous but isnt essential.
Salary to be discussed at interview, depending on experience.
INDVAL