Export Key Account Manager

Our Client in the foodservices equipment industry is currently seeking the skills and expertise of a vibrant and energetic Export Key Accounts Manager to be based at their offices in Johannesburg.

Main duties and responsibilities include, but are not limited to:

• Promoting and selling the Company’s products, services and solutions to the hospitality industry.
• Achieving sales targets and growing market share through excellent customer service, effective marketing activity and strong relationship building.
• Directing and coordinating export operations in line with established goals, objectives, policies and procedures.
• Maintaining up-to-date knowledge of the Company’s products, services, solutions, policies, procedures and projects, as well as market conditions and competitor activity.
• Establishing and maintaining a dealer network across countries targeted by the export sales programme.
• Preparing and delivering sales presentations, product and service demonstrations, and other sales solutions to customers and decision-makers.
• Developing new accounts and growing the Company’s international customer base, while maintaining strong relationships with existing customers through regular contact and a structured calling schedule.
• Capturing new customer information and keeping account records up to date in the corporate database.
• Working closely with customers to understand their requirements, answer questions and offer suitable product, service and solution recommendations.
• Investigating and resolving customer service or product-related issues promptly and courteously.
• Communicating the Company’s brand identity and market position clearly and appropriately to target markets.
• Upholding a strong code of ethics, integrity and professionalism at all times.
• Compiling weekly, monthly and quarterly sales data and reports.
• Adapting the sales approach as needed to support business growth in both emerging and declining markets.

Qualifications, skills and experience:

• Grade 12 (or equivalent).
• A degree in Sales and Marketing, or an acceptable combination of education and experience.
• A valid driving licence and own vehicle are essential.
• A valid passport, with the ability to travel and spend time abroad.
• Willingness and ability to attend training sessions and customer meetings, both locally and internationally.
• Computer literacy (Microsoft Office package).
• Ability to work independently as well as part of a team.
• A proven sales record and sound knowledge of African markets.