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Location: Heathrow Airport

Shift Pattern: Flexibility required (Includes weekends, as well as morning and late shifts)

Salary: £11.75PH

Logic 360 are working alongside a major car rental company based at Heathrow Airport where will join part of their unique call handling team.

You will work on a two-week advanced roster system covering 45 hours per week, shifts will include a mixture of 06:00-15:30, 08:00-17:30,10:30-20:00 & 13:30-23:00

The role is designed and related to driving customer service to a new high, handling customer enquiries, and administrative responsibility including accounts, collections and vehicle tracking.

You will provide a high level of customer service by assisting both internal and external customers. If you have a strong customer service focus, close attention to detail, and strong computer skills this role could be for you.


• Dealing with inbound & outbound bookings

• Handling customer queries via telephone and email

• Booking vehicle collections and returns

• Updating and monitoring of the companies booking system, databases etc

• General administrative duties


• Strong customer service and computer skills

• Listening skills to handle tough customer scenarios.

• Ability to evaluate customer needs, fact find, build rapport, answer questions.

• Strong verbal and written communication skills

• Strong telephone handling skills

• Knowledge of general office practices, basic computer programs and standard office equipment

• Ability to work independently and/or as a team

• Strong time management, attention to detail

• Ability to work in a fast-paced environment

• Able to work full time covering the above shift times

Please click the apply button to receive a call from us OR you can call a member of our resourcing team on 019 2689 5068 (ask for Sameerah).

**Logic 360 Ltd is acting as an Employment Business in regards to this position**

    • Job type: Contract
    • Location: Heathrow
    • Date posted:
    • Pay:£- £ per hour