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Responsibilities and Duties:

  • Responsible for coordinating and follow-up of day-to-day ground handling activities on behalf of the Airline
  • Responsible for reviewing overall performance in terms of cost, revenue, productivity, quality, safety and security
  • Build and develop internal and external relationships of all stakeholders at the ASM’s station of responsibility
  • Ensure all ground-handling operations is performed in accordance with Airline GOM and SLA
  • Manage both the SGHA and SLA on behalf of the Airline
  • Accountable for the annual budget, within the ASM’s station of responsibility
  • Carry out weekly stakeholder operational meetings on behalf of AOC NP Ground Operations and both record and issue meeting minutes
  • This job description is not limiting in comparison to other duties, as the Company may consider other duties appropriate to this position

Skills and Qualifications:

  • Minimum 5 years of advanced level experience in Ground Operations, of which minimum of 3 years should be a managerial level.
  • Experience in SGHA & SLA management, with commercial acumen
  • Strong collaborative and communication skills, with the ability to enhance stakeholder relationships
  • Fully competent in the use of Microsoft Office software
  • Navitaire Go-Now DCS knowledge is an advantage
  • Sales focus to maximise on Airport Ancillary revenue


    • Job type: Contract
    • Location: Cape Town
    • Date posted:
    • Pay:£- £ per hour